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Privacy Policy
We're serious about protecting your personal information. This policy explains what we collect, why we need it, and what rights you have.
Last updated: March 15, 2025
arazcorareloesari operates as an educational platform focused on business creativity and financial literacy. We're based in Canada and follow Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act).
This isn't legal boilerplate – it's a straightforward explanation of how we handle your data. If something's unclear, reach out and we'll explain it in plain language.
Privacy Questions?
Email us at support@arazcorareloesari.com or write to us at 10265 107 St NW, Edmonton, AB T5J 1K1, Canada. You can also call +16479683264 during business hours.
What Information We Collect
Information You Give Us Directly
When you register for our programs or contact us, we collect basic details:
- Your name and email address
- Phone number if you choose to provide it
- Payment information when you enroll in paid courses
- Educational background and interests for course recommendations
- Any information you share in forms or communications with us
Technical Information We Collect Automatically
Like most websites, we gather some data automatically through cookies and similar technologies:
- IP address and general location (city level, not your exact address)
- Browser type and device information
- Pages you visit and how long you spend on them
- Referring website if you clicked through from somewhere else
- Course progress and completion data
We don't sell your personal information to third parties. Period. We're not in the data-selling business – we're in the education business.
How We Use Your Information
We use the information we collect for specific, practical purposes:
| Purpose | What This Means |
|---|---|
| Course Delivery | Providing access to learning materials, tracking your progress, and sending course-related updates |
| Account Management | Creating and maintaining your account, handling passwords and login issues |
| Communication | Responding to your questions, sending program updates, and occasionally sharing relevant educational opportunities |
| Payment Processing | Handling enrollment fees and providing receipts (we use secure third-party processors) |
| Platform Improvement | Understanding how people use our site to make it better and fix problems |
| Legal Compliance | Meeting our legal obligations under Canadian law and protecting against fraud |
We keep your information only as long as necessary for these purposes. Once you complete a program or close your account, we maintain records according to Canadian legal requirements but remove unnecessary personal details.
Who We Share Information With
We share your information with a limited number of trusted partners, and only when necessary:
Service Providers
We work with companies that help us run our platform. These include payment processors, email service providers, and hosting companies. They're all bound by confidentiality agreements and can only use your information for specific tasks we assign them.
Educational Partners
If you enroll in programs co-delivered with partner institutions, we share relevant information needed for program delivery. You'll always know in advance when this applies.
Legal Requirements
Sometimes we're legally required to share information with government authorities or law enforcement. This might happen if we receive a valid court order or need to prevent fraud or protect safety.
If arazcorareloesari is ever sold or merged with another company, your information would transfer to the new owner. We'd notify you beforehand and give you options about your data.
Your Rights Under Canadian Privacy Law
PIPEDA gives you specific rights regarding your personal information. Here's what you can do:
Access Your Information
You can request a copy of the personal information we hold about you. We'll provide it within 30 days, usually in a simple PDF or spreadsheet format.
Correct Inaccuracies
If something's wrong or outdated, let us know and we'll fix it. You can update most information directly in your account settings.
Request Deletion
You can ask us to delete your personal information. We'll comply unless we have a legal reason to keep it (like financial records we're required to maintain).
Withdraw Consent
You can withdraw consent for certain data uses, like marketing emails. Note that some data processing is necessary for providing services you've requested.
Challenge Compliance
If you believe we're not following privacy laws, you can file a complaint with us or directly with the Office of the Privacy Commissioner of Canada.
Data Portability
You can request your data in a commonly used format to transfer to another service. We'll provide it in CSV or JSON format.
To exercise any of these rights, email support@arazcorareloesari.com with your request. We'll verify your identity and respond within 30 days. There's no fee for most requests, though we might charge for excessive or repetitive requests.
How We Protect Your Information
Security matters to us. We use industry-standard practices to protect your data:
- All data transmission uses SSL/TLS encryption (that's the padlock you see in your browser)
- We store information on secure servers with restricted physical and digital access
- Passwords are encrypted using modern hashing algorithms
- We regularly update our security measures and conduct vulnerability assessments
- Staff access to personal information is limited based on job requirements
- We maintain backup systems to prevent data loss
That said, no system is completely foolproof. While we take security seriously and follow best practices, we can't guarantee absolute security. If we discover a data breach affecting your information, we'll notify you promptly as required by Canadian law.
What You Can Do
Your security is partly in your hands too. Use a strong, unique password for your arazcorareloesari account. Don't share your login credentials. Log out when using shared computers. If something seems suspicious, let us know immediately.
Cookies and Tracking Technologies
We use cookies – small text files stored on your device – to make our platform work better. Here's what they do:
Essential Cookies
These keep you logged in and remember your preferences. They're necessary for the platform to function. Without them, you'd have to log in on every page.
Analytics Cookies
We use these to understand how people navigate our site. This helps us identify confusing areas and improve the user experience. The data is aggregated and anonymized.
Preference Cookies
These remember your settings, like display preferences or notification choices, so you don't have to reset them each visit.
You can control cookies through your browser settings. Blocking all cookies might affect how the platform works, but you're free to choose. Most browsers let you delete existing cookies and reject new ones.
International Data Transfers
While arazcorareloesari operates in Canada, some of our service providers have servers in other countries, including the United States. This means your information might be processed outside Canada.
When we transfer data internationally, we ensure appropriate safeguards are in place. This includes using providers that comply with recognized privacy frameworks and signing data protection agreements that meet Canadian standards.
Canadian privacy law allows international transfers when necessary for providing services, as long as we maintain adequate protection measures. If you have concerns about where your data is processed, contact us and we'll provide specific details.
Children's Privacy
Our programs are designed for adults. We don't knowingly collect information from anyone under 18 without parental consent. If you're under 18 and interested in our courses, please have a parent or guardian contact us.
If we discover we've accidentally collected information from someone under 18 without proper consent, we'll delete it immediately. Parents who believe their child has provided information to us should contact support@arazcorareloesari.com.
Data Retention and Deletion
We don't keep your information forever. Here's our general approach:
- Active account information: Kept while your account is active and for 2 years after your last login
- Course completion records: Maintained for 7 years to provide transcripts and verify credentials
- Financial records: Kept for 7 years as required by Canadian tax law
- Marketing communications: Removed within 30 days of unsubscribing
- Support correspondence: Kept for 3 years to maintain service quality
When we delete information, we do so securely. This includes removing it from backup systems and ensuring it can't be recovered.
You can request early deletion of your information, though we might need to keep certain records for legal compliance. We'll explain what we must retain and why.
Changes to This Policy
Privacy practices evolve, and so might this policy. When we make changes, we'll update the date at the top and notify you in one of these ways:
- Email notification for significant changes that affect how we use your information
- Prominent notice on our website for substantial policy updates
- In-platform notification when you next log in
We encourage you to review this policy periodically. Continuing to use arazcorareloesari after changes take effect means you accept the updated policy.
Major changes won't take effect immediately – we'll give you at least 30 days' notice and the option to download your data or close your account if you disagree with the new terms.
Third-Party Links
Our platform might link to external websites or resources. We don't control these sites and aren't responsible for their privacy practices. When you click an external link, you leave our platform and should review that site's privacy policy.
This is particularly relevant for payment processing, social media integrations, or recommended resources. While we try to partner with reputable organizations, their data practices are beyond our control.